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FAQ

1. What is your exchange policy?

We offer 30-day exchanges on all orders. If you're not completely satisfied with your purchase, simply contact us within 30 days of receiving your order, and we’ll work with you to ensure you’re happy with your product.

2. Do you match competitors' prices?

Yes! We will beat competitors’ prices—guaranteed. Just provide us with a written quote from the competitor, and we’ll offer a better deal without compromising on quality.

3. How does the ordering process work?

Ordering with us is simple and straightforward:

  1. Explore Our Catalog: Browse our extensive product catalog to find the perfect item(s).

  2. Share Your Design: Email or message us your design idea, including size, colors, and placement preferences.

  3. Receive a Quote: We’ll email or message you back with pricing based on quantity tiers:

    • 6-10

    • 11-20

    • 21-50

    • 51-100+

  4. Confirm & Pay: Once you approve the quote, you’ll pay, and we’ll get started.

  5. Create & Ship: We’ll create your custom design and ship it to your doorstep.

4. Do you offer digitizing services?

Yes, we offer digitizing services for embroidery projects for an additional fee based on stitch count:

  • Basic designs (up to 3.5" in diameter): $10.00

  • Larger designs: Pricing will be included in your quote.

Digitizing ensures that your design is perfectly translated into a format suitable for embroidery machines.

5. Can I order in bulk?

Absolutely! We offer tiered pricing based on quantity. Larger orders qualify for better pricing, so whether you need a few pieces or a bulk order, we’ve got you covered.

6. How long will it take to receive my order?

Order timelines depend on the complexity of your design and the size of your order. We’ll provide an estimated production and shipping time when we send your quote. Rest assured, we strive to deliver your custom apparel as quickly as possible without compromising quality.

7. What products do you offer?

We have a wide range of customizable products, including:

  • T-shirts

  • Hoodies

  • Hats

  • Bags

  • And much more!

Our catalog is regularly updated with the latest trends and apparel options.

8. How do I get in touch with you?

You can reach us at admin@neverquitdesigns.com for quotes, questions, or assistance. We’ll respond as quickly as possible to help with your order.

If you have additional questions, don’t hesitate to reach out. We’re here to help make your custom apparel experience seamless and enjoyable!

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